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Handtec Case Study

Revolutionizing Order and Part Management for a Leading Tech Repair Company

The Challenge

Handtec's legacy system was plagued with reliability issues, frequent crashes, and limited functionality. It required manual edits and careful cost management of their AWS account.

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Our Solution

We developed a comprehensive order and part management system tailored to Handtec's needs, featuring:

  • Advanced part tracking and device management
  • Comprehensive backend for order and store management
  • Assignment system for technicians
  • Detailed audit logs and granular permissions
  • High levels of automation and flexibility

The Results

By migrating Handtec to our platform, we provided:

  • Improved system reliability and performance
  • Enhanced customer service capabilities
  • Streamlined operations for thousands of customers
  • Controlled and predictable costs
  • Fast support and managed service

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